Customer Centricity

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Is it time to transform your business operations?

Ongoing wars and trade wars coupled with health and climate emergencies have caused uncertainty to ripple through supply chains around the world, causing disruptions, raw material shortages and increased costs. At the same time, companies are expected to comply with increasingly stringent environmental regulations, meet end-consumer demand for more traceability and eco-friendly products and maintain their market competitiveness in the face of other companies implementing new AI and IoT solutions that enhance their productivity.

Unplanned production downtimes present a significant challenge for the manufacturing industry, often resulting from blockages, clogging or breakdowns of the production line, and disrupting operations. Increasing maintenance costs and affecting product quality and production schedules, they thereby impact overall operational efficiency and profitability.

Combining operational excellence methodologies like Lean Six Sigma with advanced digital solutions such as machine learning predictive models is a powerful approach. It helped us reduce unplanned downtime at a client by 25%. At the same time, product quality also improved due to less contamination of clogged products. A thorough understanding of the process, well-structured project approach and data capabilities were essential to deliver this successful use case.

For well over a decade, PwC has been tracking the megatrends that are behind the significant transformation the manufacturing industry is undergoing. Ranging from climate change, technological disruption and demographic shifts to a fracturing world and social instability, these megatrends have resulted in a shift towards green practices, global changes in production footprints, increasing digitalisation, tightening regulations and workforce challenges.

For a company that has grown from local family bakery to global supplier of sweet bakery products, the importance of reliable and mature planning has never been greater. Over the past years, Poppies Bakeries has invested heavily in developing a stronger approach to Sales and Operations Planning. With growing demand volatility, fluctuating costs and increasing sustainability expectations, the company needed a more stable and transparent planning process to support its international ambitions.

With over 65 years of expertise, Wolf Oil Corporation is one of the leading manufacturers of cutting-edge lubricants in Europe. With an extensive portfolio of over 560 products, delivering to 127 countries worldwide, the business needed to balance their global supply chain to ensure the utmost quality throughout every manufacturing stage.When a company scales as fast as Wolf Oil Corporation, its supply chain must keep pace. Over the past decade, the Belgian lubricant manufacturer significantly expanded its global footprint with more employees, more regions, more products and more complexity. To support this growth, Wolf Oil needed a smarter and future proof way to plan, balance and steer its end to end supply chain.