Commerce Trends 2024 - 2025

As a leading provider of supply chain commerce software, we are constantly looking ahead. Our goal is to identify emerging trends early so that we can deliver solutions precisely when retailers, wholesalers, and brand owners need them. Engaging in continuous dialogue with our customers allows us to understand their aspirations and anticipate future needs.

However, occasionally, it’s worthwhile to pause and reflect - to look back at how the world of supply chain commerce has evolved over the years and how Manhattan, as a software provider, has adapted. That’s what I’ve explored in my article on the opening pages of this year’s Commerce Trends. This retrospective highlights the significant breakthroughs we have achieved recently with the Manhattan Active® Platform - the market’s only cloud-native solution built on microservices architecture, featuring versionless software with automatic updates, eliminating the need for manual upgrades. This platform seamlessly unifies distribution, transportation, labour, and order management into one comprehensive application.

Looking forward, innovation remains at the core of who we are, and we are not slowing down. In this magazine, we’re excited to showcase two groundbreaking examples: Manhattan Active® Maven, our generative AI powered omnichannel retail assistant for customer service, and Manhattan Active® Supply Chain Planning, an innovative solution that bridges the long-standing divide between supply chain planning and execution. I hope you find inspiration in this 9th edition of the Commerce Trends, with stories about the renaissance of physical stores, the sustainability of supply chains, and the transformative impact our customers are making with our solutions. Just as we are continually inspired by you, our mission remains steadfast: equipping you with the tools to navigate the ever-changing world of supply chain commerce effectively.